At Nawi Travel & Tourism (“Nawi Travel”, “we”, “our”, “us”), your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to your data. By using our website and services, you agree to the practices described in this Policy.
1. Information We Collect
We collect personal and non-personal information in the following ways:
Information you provide directly: such as your name, email, phone number, account details, and booking information when you create an account, fill in forms, request services, or contact us.
Payment details: processed securely through trusted third-party providers when you make a booking or purchase.
Automatically collected information: including IP address, browser type, device details, pages visited, time spent, and general usage patterns for analytics and security.
Voluntary submissions: such as feedback, uploaded files, or content you choose to share.
We do not knowingly collect personal information from children under 18 years of age.
2. How We Use Your Information
Your information is used to:
Deliver and manage bookings, travel services, and customer support
Process secure payments and issue confirmations
Communicate important updates, offers, and service information
Personalize and improve our website and services
Monitor website traffic and detect misuse or fraud
Comply with legal and regulatory requirements in Afghanistan, UAE, and Saudi Arabia
Marketing messages will only be sent with your consent, and you can opt out at any time.
3. Sharing of Information
We may share your information with:
Service providers and partners who support our business operations (e.g., payment processors, hosting providers, technology platforms).
Affiliates and offices of Nawi Travel & Tourism where we have physical presence, to ensure seamless service.
Legal authorities, if required by law, regulation, or to protect our rights and safety.
We do not sell or trade personal information to third parties.
4. Data Security and Retention
We use appropriate technical, administrative, and physical safeguards to protect your personal data against unauthorized access, misuse, or disclosure.
Your data is kept only as long as necessary for the purpose it was collected, or to meet legal obligations. Aggregated, non-identifiable data may be retained for analysis and improvements.
5. Your Rights
Depending on the laws of your country of residence, you may have the right to:
Request access to the personal data we hold about you
Correct or update your information
Request deletion of your data, subject to legal or contractual limits
Withdraw consent for marketing communications
Requests can be made through our contact details below, and we will respond within a reasonable timeframe.
6. Cookies and Analytics
Our website may use cookies and analytics tools to enhance your experience, track performance, and analyze traffic. You may control cookie settings through your browser. For more details, please review our Cookie Policy.
7. External Links
This website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing personal information.
8. Updates to this Policy
We may revise this Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes means you accept the updated Policy.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: www.nawitravel.com/contact-us.
Last updated on 1 October 2025.
